About us

Complete Tree Services is an experienced professional company dedicated to excellence in tree care and customer service. Established in 1983 the company offers a complete service providing advice, professional tree care and tree management options. For the last 35 years we have remained true to our founding principles of excellence and sustainability, working predominantly from recommendations. Complete Tree Services Uk Ltd is an Arboricultural Association Approved Contractor and our staff are qualified, well trained and their continual professional development ensures our customers can be assured of the highest professional service and care.

How we work

We work with a wide variety of private and commercial clients whose requirements are as varied as the trees that we work on, however our process of engagement typically works as below:

  1. You contact us:

    by phone or email, and our office manager Margaret will discuss your requirements.

  2. We agree a date and time for the site visit:

    and arrive as scheduled.

  3. We check for planning constraints:

    with the local authority before our surveyor visits you, which we undertake free of charge.

  4. A Site Specific Risk Assessment:

    is conducted easily and efficiently on the day of our visit.

  5. Our surveyor conducts a Visual Tree Assessment:

    assessing your trees individually, noting any potential issues.

  6. We produce a comprehensive fixed price quotation – which includes:

    • Tree identification

    • Recommendations for any works required, as discussed with client

    • Detailed cost breakdown

  7. You get a fast response:

    we aim to get your quotation back to you within 48 hours of visiting the site.

  8. Planning applications submitted:

    if required, this generally takes six weeks from submission to approval for a conservation area notice and eight weeks for a Tree Protection Order. The service is provided free of charge.

  9. Time is allocated:

    to carry out the most urgent work identified.

  10. You confirm:

    next steps and timings.

  11. We turn up:

    and do the work to a high standards, when we say we will, leaving the site clean and tidy.